Boost the Power of Microsoft Dynamics® CRM
Managing customer relationships is critical to your bottom line, and a well-executed CRM approach can give you a competitive advantage. The Microsoft Dynamics CRM solution, and Dynamics 365 evolution, enables you to capture and consolidate data around customer interactions, transactions, and opportunities to help enhance your customer acquisition and retention efforts. The solution can provide information that can help you:
- Gain customer insight so that you can deliver a personalized approach
- Better manage and prioritize leads and prospects
- Anticipate trends in opportunities and pipelines
- Track the efficacy and success of campaigns
Crowe Can Help You Optimize Your CRM Project
Crowe Horwath LLP can bring extensive experience to your Microsoft Dynamics CRM project. With two decades of experience in implementing successful CRM projects, we are well acquainted with myriad challenges that can impede a system’s implementation and maintenance. Through hundreds of CRM client engagements, we have fine-tuned our service offerings to help you get the most out of your Microsoft CRM technology investment.
“NELCO has come a long way since we implemented Microsoft Dynamics CRM. Crowe Horwath LLP helped us streamline our sales operations and project implementation services; and through their structured methodology we were able to quickly realize the benefit of our CRM investment.”
– Cliff Miller, MIS Director, NELCO
Build on Our CRM Expertise
We employ a field-tested CRM implementation process that consists of four steps:
This process enables Crowe professionals to gain an in-depth understanding of your organization and help you manage every each step of the journey so that your Microsoft Dynamics CRM project implementation can proceeds smoothly.