We are back with a much improved blog! CRM 4.0 is out now which brings a lot of fodder for posts. Expect to see several new posts by members of the Crowe CRM Team on such topics as 3rd Party Add-ins/Applications, upgrading CRM 3.0 to 4.0, new 4.0 features, vertical CRM solutions and user adoption. Keep your eyes open for these posts.
During our down time, I reviewed all of our previous blog posts and realized that we were light on the business side. When we began this blog, our intent was to provide a well rounded blog with not only technical posts but also posts on the business aspect of CRM. I intend to correct this lack of balance starting with a series of posts discussing "CRM as a Platform". There are ranging opinions on whether CRM is or can be an application platform. These points of contention are based around terminology and the technical aspects of this. Rather than focus on semantics, I want to focus on the possibilities the CRM application provides - based on my actual experience.
Thank you for visting our blog and please come back often. Also, as always, please feel free to comment or contact us.
