In CRM, when creating appointments, you can set the status to Open or Scheduled. But why would a user set the status to one or the other?
According to the SDK, the status and state codes are different:
For CRM Outlook users, the only real difference seems to be the scheduling. When other users look at your calendar during this time period, if the appointment was marked Open, the time block will be marked as "tentative." If the appointment was marked Scheduled, the time will show up as "busy" in Outlook.
