http://www.crowehorwath.com/cs/blogs/crm/archive/2009/01/23/open-vs-scheduled-appointments-in-crm.aspxIn CRM, when creating appointments, you can set the status to Open or Scheduled. But why would a user set the status to one or the other? According to the SDK, the status and state codes are different: For CRM Outlook users, the only real difference seemsenCommunityServer 2007 SP2 (Build: 20611.960)