Business Process Redesign

Improving Government Business Processes and Taking Advantage of Technology Investments

Governmental entities face unprecedented challenges of doing more with their existing workforce and resources while facing increasing service demands. Crowe Horwath LLP can help with business process redesign to improve performance by addressing inefficient business processes developed around antiquated statutes and outdated legacy systems.

Our government consulting professionals use industry-leading practices and proprietary techniques to analyze people, processes, and technologies; identify areas for improvement; and recommend actions that help entities:

  • Improve performance, strengthen internal controls, and lower compliance risks
  • Meet evolving regulations and constituent demands
  • Enhance program services
  • Promote a more agile operating environment
  • Attain measurable benefits related to decreased backlogs, reduced turnaround times, faster decision-making, and increased compliance
  • Maximize benefits of existing technologies and better take advantage of investments in new technologies
  • Incorporate organizational change management services to support the successful implementation of planned initiatives
  • Monitor and measure the effectiveness of enterprise resource planning (ERP) systems

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Lisa Voeller