Improve Productivity and Enhance Collaboration with Enterprise Content Management
Enterprise content management (ECM) is essential to increase productivity, streamline decision making, improve communication among agencies, and meet records management requirements. Managing the content across your enterprise can be a significant challenge, since the information comes in many forms: paper and electronic documents, email, digital media, and social media.
Content typically is stored in many different places throughout your organization: local drives, file shares, email systems, business applications, and social-media technologies. Providing quick, easy, and secure access to information is very important, and so is meeting all compliance and records management requirements.
Crowe Horwath LLP has helped clients analyze, plan, and implement ECM solutions for more than 15 years. We have significant experience working with government organizations to implement content management systems that improve service to constituents, streamline internal communications, reduce costs, and meet compliance requirements.
There are a number of technologies involved in ECM that can help government organizations integrate their information into daily operations.
Transactional. Technologies that help organizations manage business transactions better include imaging, workflow, business process management, records management, electronic forms, searching/indexing, and application integration.
Collaborative. Document collaboration, library services, alerts, and calendaring allow people to collaborate more easily on documents and create a shared environment where teams can work.
Portal. A single place to find, retrieve, and process information, regardless of where it is stored, without having to access multiple applications.
Web/social. The technologies that are needed to build and maintain robust Websites and social media include Web content, digital media, analytics, and social.
ECM is a strategic way to plan access to the wealth of information your government organization already creates and saves, while giving you peace of mind that your operation is being run in the most productive, secure, compliant, and cost-effective manner.