Eligible Professionals: Attaining and Sustaining Meaningful Use

To remain eligible for Medicare and Medicaid incentive payments, eligible professionals must navigate the complexities of achieving meaningful use of the electronic health record technology and know how to prepare for attestation and a possible audit by the Centers for Medicare & Medicaid Services. Providers must meet specific criteria and reporting requirements, including demonstrating that they are using the technology in a way that can improve patient care. Some of the meaningful use requirements are open to multiple interpretations, further complicating the process. Once attained, sustaining meaningful use is perhaps an even greater challenge to the providers. It involves changing behavior and workflow patterns, adopting robust monitoring and training programs, periodically monitoring and updating data, and keeping up with the changing certification requirements.