Three Ways Healthcare Providers Can Improve Their Underpayment Detection and Resolution Processes

Under more financial pressure than ever, healthcare providers are looking for ways to squeeze every dollar of cash collections from patient services revenue. Maximizing cash collections requires analysis to determine whether payers are applying contractual discounts correctly and whether providers are being underpaid. Three components are critical to implement best-practice underpayment detection and resolution processes: evaluating an organization’s risk of underpayment, identifying and collecting closed-balance underpayments, and implementing process improvements to maximize future collections.