Optimizing Microsoft Dynamics CRM

Crowe Can Help You Optimize Your Microsoft Dynamics CRM Project

Crowe Horwath LLP can bring extensive experience to your Microsoft Dynamics CRM project. With two decades of experience in implementing successful CRM projects, we are well acquainted with myriad challenges that can impede a system’s implementation and maintenance. Through hundreds of Dynamics CRM client engagements, we have fine-tuned our service offerings to help you get the most out of your Microsoft CRM technology investment.

Add-on Solutions

Extend the functionality of Dynamics CRM with our EditAble CRM Grid and Project Management Add-ons. Optimize user experience and improve efficiencies with our tools.

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Industry Solutions

Leverage our expertise to accelerate your deployment by taking advantage of our customized solutions and history of successful Microsoft CRM implementations in your industry.

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CRM Consulting Services

As a Microsoft Certified Gold Partner with more than a decade of experience in CRM implementation, we understand the features and functionality that are important to business users.

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“NELCO has come a long way since we implemented Microsoft Dynamics CRM. Crowe Horwath LLP helped us streamline our sales operations and project implementation services; and through their structured methodology we were able to quickly realize the benefit of our CRM investment.”

– Cliff Miller, MIS Director, NELCO

Boost the Power of Microsoft Dynamics® CRM

Managing customer relationships is critical to your bottom line, and a well-executed CRM approach can give you a competitive advantage. The Microsoft Dynamics CRM solution, and Dynamics 365 evolution, enables you to capture and consolidate data around customer interactions, transactions, and opportunities to help enhance your customer acquisition and retention efforts. The solution can provide information that can help you:

  • Gain customer insight so that you can deliver a personalized approach
  • Better manage and prioritize leads and prospects
  • Anticipate trends in opportunities and pipelines
  • Track the efficacy and success of campaigns
Microsoft Dynamics Updates
Microsoft Dynamics 365

View the features of Microsoft Dynamics 365.


Build on Our CRM Expertise

Through our years of experience as Microsoft Dynamics CRM consultants, we employ a field-tested CRM implementation process that consists of four steps:

Dynamics CRM Consulting - Discovery and Business Requirements


Microsoft CRM functional design


Dynamics CRM development and technical specifications


Microsoft Dynamics CRM Installation and configuration



This process enables Crowe professionals to gain an in-depth understanding of your organization and help you manage every each step of the journey so that your Microsoft Dynamics CRM project implementation can proceeds smoothly.

Tell us more about your Microsoft CRM project and see how Crowe can help

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Microsoft and Microsoft Dynamics are registered trademarks of Microsoft Corp. in the United States and other countries.

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