Digital technology is developing at an unprecedented pace. Smart business owners are concerned about keeping up with technology and using it to drive opportunity, innovation, and profitability. When used effectively, technology can help streamline your business rather than complicate it.
If you’ve been hearing terms such as artificial intelligence, machine learning, and Internet of Things and are wondering how they could advance your business, you’re not alone. Based on my experience, the majority of CEOs consider digital transformation – the art of combining the latest technology with proven business practices – a top priority.
Digital transformation is not just about adopting new technology. It’s about changing your business mindset and redefining how you harmonize procedures, transactions, and relationships. With digital transformation, you can tap into your various data sources to develop outcome-driven business models, compile actionable intelligence, and personalize and automate customer engagement.
Laying the foundation for digital transformation requires managing your processes systematically. Since its inception, customer relationship management software has helped companies and individuals digitally transform their businesses. Think of how digital transitions – from mail to email, from file cabinets to digital files, and from address books to CRM databases – have changed the workplace. Digital transformation demands innovative software solutions that enable users to harness the power of the ever-changing digital world.
The Microsoft Dynamics 365™ software platform is a suite of business applications that can help transform your organization’s sales, marketing, customer service, and operations activities. It provides a unified user experience – through automation, guided processes, and customer insight – by accessing data most relevant to your business and arming your employees with the tools and information to provide exceptional service.
Get more information about Crowe CRM services for Microsoft Dynamics 365 software. Have a question or interested in evaluating the CRM functionality in Microsoft Dynamics 365 software? Contact us today.
Microsoft, Microsoft Dynamics, and Microsoft Dynamics 365 are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
In accordance with applicable professional standards, some firm services may not be available to attest clients.
© 2018 Crowe Horwath LLP, an independent member of Crowe Horwath International.
As of June 1, 2016, the professionals of AbleBridge have joined Crowe Horwath LLP, a public accounting, consulting, and technology firm. We continue our focus on Microsoft Dynamics® CRM (now Dynamics 365) sales and implementation as well as innovative add-on products.
The personnel of SDGblue have joined Crowe Horwath LLP, a public accounting, consulting, and technology firm with a global risk consulting practice and offices around the world. This move provides SDGblue clients access to a broader range of products, services, and solutions, while expanding the Crowe cybersecurity risk management capabilities with a deeply specialized team.
Looking for the Client Login?
Access the SDGblue Client Portal
As of Oct. 30, 2017, the professionals of Rowbotham International have joined Crowe Horwath LLP, a public accounting, consulting, and technology firm. We continue our focus on domestic and international tax and audit compliance services, as well as advisory services.
The personnel of Tru8 Solutions LLC have joined Crowe Horwath LLP, a public accounting, consulting, and technology firm with a global risk consulting practice and offices around the world. This move provides Tru8 clients access to a broad range of products, services, and solutions, while deepening the Crowe GRC technology expertise to manage risk by better leveraging data and gaining more predictive insight.