If you use the Microsoft Dynamics 365™ solution, you probably appreciate its feature-rich, integrated enterprise resource planning and customer relationship management capabilities. But when you have questions or problems, do you have a reliable “go-to” person who can respond quickly? It’s critical that your resource has the experience with the solution to effectively handle a broad range of issues.
As you know, an in-house IT team has many responsibilities and can’t always respond within a reasonable time frame. In addition, although they likely are very capable in many areas, your IT team members might not be familiar with the many nuances and recent updates of the Dynamics 365 software.
To get more from your organization’s investment in its Dynamics 365 solution, you should be able to rely on a team that is available to help you in a timely manner and whose specialty and sole focus is Dynamics 365 software. If the resource is outside your organization, you should also receive a predictable monthly cost for your organization’s annual budget.
Crowe Horwath LLP clients have shared what they want and need in a support system. Based on the feedback, the Crowe CRM team developed a monthly managed support services plan for the Dynamics 365 solution. Here’s what you can expect with this plan:
The Crowe managed support services plan for the Dynamics 365 solution provides the following advantages:
Crowe has more than 200 professionals dedicated to providing a wide range of technology solutions. Our team knows how to tailor and deliver solutions and support for organizations with five users or 5,000 users.
Our CRM team – which includes more than 40 specialists focused on the Microsoft Dynamics™ CRM and Dynamics 365 solutions – has used Microsoft CRM products since their launch in 2003. We know the product psychology, and we understand the technology and its capabilities. Our team also includes experienced business consultants – an important advantage for a technology practice.
The Crowe managed support services plan can help you get more benefits from your Microsoft Dynamics 365 solution.
Get more information about Crowe CRM services for Microsoft Dynamics 365 software. Have a question or interested in evaluating the CRM functionality in Microsoft Dynamics 365 software? Contact us today.
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