CRM Customization & Development

Customized Solutions for Microsoft Dynamics® CRM

Each business needs something unique from its CRM system. At Crowe Horwath LLP, we have the business expertise and technology insight to align new tools and business processes. Crowe works with you to tailor Microsoft Dynamics CRM, and next generation Dynamics 365, to your industry and harness its powerful out-of-the-box features and rich customization and configuration capabilities.

Whether it’s creating complex workflows and custom forms or integrating Microsoft Dynamics CRM with other systems, Crowe can provide you with the tools to help increase the value of your organization’s CRM investment. We focus on two areas:

Configuration and Customization

  • Custom functionality
  • Complex workflows, custom forms, and system integrations
  • Code libraries
  • Custom objects and relationships
  • Custom workflows to automate business processes
  • Customer reports and dashboards to help you make informed decisions


  • Custom HTML web resource development
  • JavaScript web resource development
  • .NET plug-in development
  • Complex reports using SQL server reporting services
  • Data integration using web services
“Crowe Horwath LLP added significant value based on their expertise with Microsoft CRM, and more importantly, with their ability to comprehend and translate our organizational needs to Microsoft CRM.”

– Charles Lee, Director of Information Services, The Bridgespan Group

Tell us more about your Microsoft CRM project and see how Crowe can help

Start A Project

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