Consumer Compliance

A Positive Approach to Regulatory Compliance Obligations

Complying with consumer protection regulations has grown increasingly complex. The Consumer Financial Protection Bureau, the Federal Financial Institutions Examination Council, and other regulatory bodies continue to develop and strengthen standards. These progressing requirements govern most loan-related activities. This includes the origination, servicing and collection stages, deposit services, and “behind the scene” operational functions. Compliance departments are under extreme pressure as they evolve to comply with laws protecting consumers against non-compliant lending practices and unfair, deceptive, or abusive acts or practices.

How Crowe Horwath LLP Can Help

With in-depth financial industry and regulatory experience, Crowe helps banks, credit unions and other financial service companies of all sizes address these growing pressures. Our professionals can assess the effectiveness of your compliance management systems and monitoring, as well as the sufficiency of your examination preparation, training, and internal audit processes.

Our consultants take a holistic risk management approach. We can analyze your lending, deposit and operational activities to help uncover possible weaknesses within the control environment — gaps that can lead to violations of the technical regulatory requirements as well as disparities, inequities, or unfair and deceptive practices within the deposit and lending life cycle.

Comprehensive, Wide-Ranging Solutions

Crowe offers an array of services that includes:

  • Annual outsourced or co-sourced compliance audits
  • Compliance program assessments and development
  • Compliance-related analytics
  • CRA Program Self-Assessment and market penetration analytics
  • Executing Enterprise Compliance, Fair Lending and UDAAP risk assessments
  • Lookback projects
  • Staffing Assessment Process walkthroughs for control identification and enhancements
  • Training programs development

Crowe helps financial services organizations effectively meet evolving compliance standards. Examples include new requirements related to the process for new initiatives/products, regulatory change management, and model implementation and validation.

Contact one of our professionals today to discuss how we can help you address your compliance concerns or needs.

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Paul R. Osborne