Organizational Change Management

Improving Project and Technology Implementations

A vital ingredient to project success is an integrated organizational change management program. When organizations introduce new roles, business processes, or technologies, some levels of resistance to the changes may exist. Failure to address the “human factors” of resistance can cause implementation to take longer than expected, cost more than planned, not deliver the benefits expected, or be abandoned altogether.

The primary elements of Crowe Horwath LLP organizational change management are as follows:

  • Organizational assessment
  • Communications and stakeholder alignment
  • Organizational alignment and decision-making processes
  • New knowledge and skills training
  • Performance objectives and metrics

Our government advisory professionals have assisted numerous federal, state, and local government agencies in leading organizational, business process, and technology changes that helped the agencies:

  • Facilitate end-user awareness, acceptance, and ownership of the change
  • Determine constituent/stakeholder requirements and acceptable levels of performance
  • Adhere to project schedules and budgets due to lower levels of change resistance
  • Increase the odds of achieving the benefits planned for the change
  • Prepare employees to be motivated, skilled, and ready for the change
  • Support a successful transition to the planned roles, processes, or systems
  • Become effective at measuring and sustaining planned benefits for the long term
  • Build momentum in transformation and improvement initiatives
Contact Us
Lisa M. Voeller