Crowe RCA Benchmarking: Utilize KPIs & Analytics to Improve Performance (Webinar Recording)

For the first time, Crowe Horwath, LLP will share with attendees the 11 most critical key performance indicators (KPI) in measuring revenue cycle performance – identified through years of data collection, analysis, and research from more than 800 hospitals, coupled with focus groups across the healthcare industry. The Crowe Revenue Cycle Index uses the weighting of these 11 KPIs to create a single score to measure overall revenue cycle performance in comparison to industry peers. This session will explore how these KPIs and Crowe benchmarking efforts allow organizations to measure performance and compare it in real time to industry peers – turning data into information that gets results.

As a result of viewing this on-demand webinar, you should be able to:

  • Identify critical KPIs derived from more than 800 hospitals around the U.S.
  • Discuss the links between 835 and 837 electronic data interchange (EDI) transactions and how they can feed your own data tracking efforts
  • Identify how index and weighted KPI scoring can assist in benchmarking and peer-to-peer comparisons
  • Determine what steps you need to take to manage the effective data flow from the sea of information gathered by the organization, and how to use this data to perform the root cause analysis needed to improve performance